FAQ

Who created the Ribbon Roll Control?

With more than 16 years of paper crafting under her belt, Trish’s favorite accessory is ribbon – but it has always been a nuisance to locate and keep organized. Knowing that there had to be a better way to store this investment, she utilized her husbands 20 years of design experience and the Ribbon Roll Control was born!

Is it easy to assemble?

Yes! With a minimal number of pieces and easy to follow instructions, the Ribbon Roll Control can be assembled in just a few minutes*.
*Although built for long-term use, the Ribbon Roll Control is made of clear acrylic, so please be gentle and take your time during assembly.

How much ribbon will fit in the Ribbon Roll Control?

Up to (16) 3/8 ribbon rolls will comfortably fit in one holder. Stack them three high and you will have room for almost 50 rolls! Both the Original and Petite Ribbon Roll Controls hold the same quantity of ribbon, but accommodate different size diameters:

Original – up to 5 inches
Petite – up to 3.5 inches

How big is the Ribbon Roll Control?

One assembled holder measures:

Original
Length – 8″
Height – 6 1/4″
Depth – 5 1/8″

Petite
Length – 8″
Height – 5″
Depth – 5 1/8″

How soon will I receive my Ribbon Roll Control?

All products are shipped within 48 hours of receiving the order.

What is the return policy?

You may return damaged or defective Ribbon Roll Control holders within 10 days of the original purchase date for a full refund. We will also be glad to exchange the damaged Ribbon Roll Control for another. We will only issue a refund to the PayPal account used at the time of checkout. To initiate a refund or exchange please fill out the form on the Contact Us section of this website found on the Buy Now tab.

Returns can be sent to:

Ribbon Roll Control
Attn: Returns
1811 Maplewood Drive
Orlando, FL 32803

Do you accept wholesale orders?

Yes. Please contact trish@ribbonrollcontrol.com for more information.

Do you ship the Ribbon Roll Control outside the United States?

Yes — please look at our Shop to pick the devices that will work best for you, then email trish@ribbonrollcontrol.com to place your special order.